Edcomm Banker’s Academy has recently updated its China Teller training program to reflect changes in 2010.

New York, NY, September 07, 2010 — Edcomm Banker’s Academy has recently updated its China Teller training program to reflect changes in 2010. Achieving Teller Excellence for China has been revised as part of Edcomm Banker’s Academy’s ongoing commitment to providing the most up-to-date and pertinent financial services information as the banking industry enters a new decade.

As every customer’s primary contact and representatives of the bank, tellers must always be professional and prepared. With excellence on the teller line, Chinese branches can maximize their financial success. Through teller training, banks will create confident, professional tellers who communicate well with customers, accurately and efficiently process transactions, reduce compliance risk, improve cross-selling and increase customer retention.

Achieving Teller Excellence for China, from Edcomm Banker’s Academy, is a comprehensive program that teaches the knowledge, skills and attitude that make tellers successful. The program gives tellers an overview of the banking industry in China, prepares them to provide outstanding customer service, reviews the various banking products and services that the bank offers, and teaches tellers how to process and settle transactions while being mindful of compliance issues that affect their work.

For more information about programs like this, or to find out how The Edcomm Group Banker’s Academy can customize any training program, log onto www.bankersacademy.com or call +1.212.631.9400.

The Edcomm Group Banker’s Academy is a 23-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share – providing bottom-line results. The Edcomm Group Banker’s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, online bank training and classroom instruction, multimedia production and online and print based documentation. Edcomm Banker’s Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).

The Edcomm Group Banker’s Academy (www.bankersacademy.com) is headquartered in New York City with locations and representation throughout the world.

Contact:
Dr. Linda Eagle
Edcomm Banker’s Academy
21 Penn Plaza Suite 1010
New York, NY 10001, USA
T: 212.631.9400
F: 212.631.0659
linda.eagle@edcomm.com

http://www.bankersacademy.com